Our Safe Space
Advice • Help • Guidance • Support • Assistance
Did You Know…?
The Admins & Support Officers at MyHoyland come from a wide range of backgrounds, bringing real experience and knowledge to help our community.
Our team has expertise in Adult Social Services, Benefits & PIP, Health & Wellbeing, Mental Health First Aid, Child Services, SEND (Special Educational Needs & Disabilities), and much more.
Whether you need advice, signposting, or just a friendly ear — we’re here to help.
👩👩👧 Adult Social Services
We can help you understand and access adult care and support options, including:
- Care needs assessments & support planning
- Home adaptations, equipment, and assistive technology
- Carer assessments, respite options, direct payments
- Safeguarding concerns & how to report them
- How charges work & what financial help is available
💷 Benefits & PIP
Guidance on claims, evidence and appeals for:
- PIP, Universal Credit, ESA, LCW/LCWRA
- Carer’s Allowance, Attendance Allowance
- Council Tax Reduction & hardship payments
- Mandatory Reconsiderations & tribunals
💖 Health & Wellbeing
- Registering with a GP, NHS 111 vs urgent care
- Social prescribing & local groups
- Healthy lifestyle support: smoking, weight, alcohol
- Long-term condition self-management
- Foodbanks and cost-of-living support
🧠 Mental Health First Aid
👶 Child Services
- Early Help & family support
- School attendance, meals, and transport
- Safeguarding and reporting concerns
- Young carers support
📘 SEND (Special Educational Needs & Disabilities)
- EHCP process and reviews
- Reasonable adjustments in school
- Annual reviews and appeals
- Preparing for adulthood
🌍 Other Support & Signposting
- Housing and homelessness advice
- Debt and budgeting support
- Domestic abuse services
- Community groups and volunteering